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Residents > 8) Profile, Payment Method

Payment Method, No Banking Information

From the Profile screen, tapping on Payment Method displays the Payment Method screen.

Payment methods you’ve added to your Mondofi Account will appear on this screen, including:

  • Banking Information, for Monthly Rent
  • Credit Cards

If the Payment Method screen displays no information, solely a message stating “Please add account details”, then your Banking Information is missing.

Adding Banking Information is an important prerequisite for key Mobile App functionalities. If it is missing, please make sure to add it. 

The guide to Add Banking Information is found here: Submit Banking Information.

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Payment Method, Banking Information under Review

Once you’ve added Banking Information to your Account, it will be reviewed by an Administrator. 

A message to this effect will be displayed on the Payment Method screen.

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Payment Method, Banking Information Approved

Once your Banking Information has been Approved, it will appear on the Payment Method screen, in a redacted format

The information displayed included:

  • Ending digits of your Account Number
  • Institution Number
  • Status of Approval of the Banking Information you provided

Payment methods you’ve added to your Mondofi Account will appear on this screen, including:

  • Banking Information, for Monthly Rent
  • Credit Cards

To add a new credit card, tap on Add Card.

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Adding a New Card

After Add New Card on the Choose Payment Method screen will display the Add Card screen, which contains a form. 

In the Add Payment Card section (above), please enter the following information:

  • Card Number
  • Expiration Date, as MM/YY
  • Card Security Code (CVV) 

In the Billing Address section (below), please enter the following information:

  • Billing Address
  • City
  • Province
  • Postal Code

Tap the  Add Card  button at the bottom to add this Credit Card to your account.

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Payment Method, Credit Card Added

Once one or more cards have been successfully added to your Mondofi Account, they will appear on the Payment Method screen.

The options immediately available include:

  • Edit – this allows you to update your Credit Card information
  • Delete – delete the Credit Card from your account 

Tapping the options icon (3-dots) will display additional options, including:

  • Make MoCar default – this assigns the card to be used for charges incurred from Car Sharing 
  • Cancel 

Additional cards can be added to your account by tapping the Add Card button at the bottom.

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Mobile App, Call Building Manager

Credit Card, Make MoCar Default

There is always one credit card assigned as default to use for Mondofi Car Sharing. 

This is indicated on the card as Default For Mocar.

To assign a card as Default For Mocar, tap the options icon (3-dots), then tap on Make MoCar default. 

A message will appear confirming the update, re-assign the selected Card to be charged by default when using Mondofi Car Share.

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Verifying your new email address

An email will be sent to the new email address, requesting confirmation. 

This is a verification step, helping to ensure that the new email address was entered correctly.

To confirm, please click the Send Verification button in the email.

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Mobile App, Call Building Manager

Edit Credit Card

If needed, you may Edit the information associated with a Credit Card by tapping the Edit button. This will direct you to the Add Card screen, where you may Edit any fields. 

Note: any edits made must pass validation before the information is updated.

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