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Residents > 2) Submit Banking Information

Overview

Banking Information is required in order to complete your Tenancy Onboarding

To complete this requirement, please complete the following:

  • Submit the following documents to your onboarding Agent:
    • A completed and signed Pre-Authorized Debit Application
    • Void Cheque
  • Submit your Banking Information online via the following links:
    • Submit Banking Info button on your Rental Application Approved email
    • Add Banking Information button located on the Suite screen of your Mobile App 

Note: this button only appears if you have not yet submitted Banking Information.

Access Submit Banking Info via Rental Application Approved email

Once your Rental Application review process is completed and your Lease Agreement is signed & approved, an email will be sent to your registered email address.

The email will include a Submit Banking Info button.

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Access Submit Banking Info via Suite Screen on the Mobile Application

Logging in to your Mondofi account initially displays the Suite screen.

If you have not yet submitted your Banking Information, then a notification will appear in the top section.

To add your banking information, tap the Add Banking Information button.

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Submit Banking Information

Clicking on  Submit Banking Info  located in the Rental Application Approved email will redirect you to the form to input banking information. 

Please enter the following Banking Information:

  • Transit Number
  • Institution Number
  • Account Number

Please review that the information is correct. When ready to proceed, click the  Confirm  button.

Important: A copy of one of the following must also be submitted to the Tenancy Onboarding agent via email:

  • Pre-Authorized Debit Application (signed), and
  • Void Cheque or Direct Deposit Form (printed or signed by the bank)

Once Banking Information is submitted, it can be reviewed on the Payment Method screen found under Profile. 

The guide to manage Payment Methods is located here: Profile, Payment Method.

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