Help Center
Car Share
Car Share > 2) Booking a Trip
Current & Upcoming Trips
Once your application is approved, tapping MOCAR in the Bottom Tab Navigation will display your trips in a tabbed panel.
By default, the Trips tab is selected, listing any ongoing or upcoming trips you have scheduled, if any.
Trips will be listed and accessible from this screen.
To create a new booking, tap the large red Book New Trip button at the bottom of the screen.
Tapping the History tab, at the top of the screen, will display all prior bookings in reverse chronological order. For more information, please see the Trip History section of this user guide.
Booking a New Trip
Location Permission
Tapping the Book New Trip button for the first time may prompt the App to request permission to access your device’s location.
Please allow access to your device’s location in order to proceed.
If you do not allow the App to access your device’s location, then attempting to proceed will display an alert, asking you to do so manually via your device’s settings.
Selecting a Station
Tapping the Book New Trip button, and if you have allowed the App to access your device’s location, will display a map of your geographical location.
At the bottom of the screen is a list of stations to which you have access to. These stations are locations where Mondofi Car Share vehicles are designated to park.
To proceed, tap on a station from the list, to proceed with a booking.
On the next screen, you will be prompted to select a trip type, and then details on start and end times.
Selecting a Return Type
Selecting a station will display a short form to specify your trip details.
First, you must specify the return type, which are as follows:
You must specify the Return Date & Time.
You may select any date and time that is within 1 month of today’s date.
Open Return
Return Time is not specified, however a Latest Return time is set to 24 hours from the Pickup time.
Important: An additional Open Return Fee may be applied for Open Return trips, as outlined in the Rate Schedule.
Schedule
You must specify the Pickup Date & Time
You may select any date and time that is at least 2 minutes in the future and within 1 month of today’s date.
Book Now
Pick-up time is immediate once the booking process is complete.
Selecting a Vehicle
Once the Return Type and the Pickup Type are selected, tap on the Done button, to view a list of available vehicles at the bottom of the screen.
If multiple vehicles are available, you may scroll through the list to view them all.
Tap the Select button to select a vehicle and proceed to the next step.
Confirm Reservation Details
Once you’ve selected your booking specifications, a confirmation screen will be displayed, containing all the details of your reservation, including:
- Vehicle details
- Pickup location
- Pickup date & time
- Estimated Cost
- Payment method selected
Copies of the following documents are available and required to be reviewed before reserving your vehicle:
To proceed with the booking, tap the Reserve Vehicle button at the bottom of the screen.
Then, you will be asked to confirm you wish to proceed with the reservation.
To proceed, tap the Yes button.
Reservation Confirmed
Once you have reserved your reservation, a message will appear on your screen as confirmation.
The following information is displayed:
- Pickup Date & Time
- Expected Return Date & Time
- Pickup Location
Tapping the Ok button will direct you to the main MOCAR screen, Trips tab, where you may access your reservation.
Your recently reserved booking is displayed as a card on the main MOCOAR Screen, Trips tab.
All current and upcoming trips are listed in chronological order, with summarized information displayed, including:
- Pickup Date & Time
- Expected Return Date & Time
- Pickup Location
- Status
- Upcoming
- Ongoing
- Inspection Status (if Status: Ongoing)
- Pending
- Completed
You may access a trip by tapping the View link located at the bottom of any reservation card.
