Mondofi Keyscan Resident App Request Form – Subscription

Please select your Building.

Primary Resident Account - Personal Information

All fields are required.

Please enter your Suite Number

Please enter your First and Last Name.

First

Last

The Name of the Primary Resident in your unit.

Address

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Country

Address - Columbus Yaletown

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Country

Please enter your Email Address.

The Email Address of the Primary Resident in your unit.

Please enter your phone number.

The Phone Number of the Primary Resident to be provided App access.

Will you be adding any Additional Residents to your monthly subscription?

No
Yes - One Additional Resident
Yes - Two Additional Residents

Additional Resident #1 - Personal Information

Optional

Please enter Additional Resident #1's First and Last Name.

First

Last

The Name of Additional Resident #1 to be provided App access.

Please enter the Additional Resident #1's Phone Number.

The Phone Number of Additional Resident #1 to be provided App access.

Please enter Additional Resident #1's Email Address.

The Email Address of Additional Resident #1 to be provided App access. Please Note: Must be different from the Primary Tenant's email address.

Is Additional Resident #1 above 18 years of age?

Above 18 years of age
Below 18 years of age

Additional Resident #2 - Personal Information

Optional

Please enter Additional Resident #2's First and Last Name.

First

Last

The Name of Additional Resident #2 to be provided App access.

Please enter the Additional Resident #2's Phone Number.

The Phone Number of Additional Resident #2 to be provided App access.

Please enter Additional Resident #1's Email Address.

The Email Address of Additional Resident #2 to be provided App access. Please Note: Must be different from the Primary Tenant's email address.

Is Additional Resident #2 above 18 years of age?

Above 18 years of age
Below 18 years of age

Monthly Subscription Summary

Primary Resident Account

Plus up to 2 Additional Resident Accounts

GST

Total

Item Quantity Total

There are no products selected.

Primary Resident Account 1 $3.99

Plus up to 2 Additional Resident Accounts 1 $3.00

GST 1 $0.20

GST 1 $0.35

Total $7.54

Please acknowledge agreement with the Mondofi End User Licensing Agreement below.

I agree

End User License Agreement (EULA) for Mondofi Media Ltd. Mobile App with a Keyscan integration.
Last updated: November 9th, 2024
This End User License Agreement (“Agreement” or “EULA”) governs your use of the software and services provided by Mondofi Media Ltd. ("Mondofi", “we”, “us”, or “our”) via the Mondofi mobile application (iOS and Android) and associated services for residential access control and building management. By using the Mondofi app, you (“User”, “you”, “your”) agree to be bound by the terms of this Agreement.
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1. Scope of License and Functionality
Mondofi grants you a limited, non-exclusive, non-transferable license to use the software for controlling access to multifamily residential buildings, including granting access via doors, garages, elevators, and other entry points. The software also provides features like amenity bookings, visitor parking passes, chat and messaging, and a building information portal.
User Access:
• Mobile App Access: Residents access the software exclusively through the mobile app for iOS or Android.
• Admin Access: Building administrators can manage the system through a web interface.
This license does not include any hardware requirements.
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2. Account Structure
Primary Resident Accounts:
• The Primary Resident Account is responsible for billing and all actions taken by any Additional Resident Account holders under their account.
• To create a Primary Resident Account, users must sign up via the Mondofi Signup Page here: https://site.mondofi.com/Mondofi-App-Signup-Keyscan. The application is subject to approval by building management.
Additional Resident Accounts:
• Primary Residents can add up to two Additional Resident Accounts during sign-up. Additional Resident Account holders cannot add or remove users.
• To add or remove Additional Resident Accounts after initial setup, the Primary Resident must contact Mondofi at accounts@mondofi.com with their registered details.
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3. Liability & Misuse
Users must use the Mondofi app in accordance with all local laws and building policies. The following actions constitute misuse and may result in account termination:
• Granting access to unauthorized persons.
• Sharing login credentials with unauthorized individuals.
• Interfering with the security of the system.
• Misusing messaging features, or causing damage through inappropriate access granting.
Third-Party Liability:
If any person granted access by the Primary Resident or Additional Resident causes harm or damage, the Primary Resident Account holder will be solely responsible for any consequences. Mondofi Media Ltd. is indemnified from any liability arising from such access or actions.
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4. Termination of Service
Mondofi Media Ltd. reserves the right to suspend or terminate access under the following conditions:
• At the direction of building ownership, management, strata council, or homeowner’s association.
• For any misuse, violation of this Agreement, or security concerns.
Voluntary Termination:
Primary Residents may voluntarily terminate their access with 10 days' notice. Termination and billing cessation will occur on the last day of the month that coincides with the 11th calendar day after notice is given. Requests must be sent to accounts@mondofi.com with the registered contact details. For greater clarity, if notice is provided prior to October 21st of a particular year, the account termination and subsequent billing cessation would occur on October 31st of that year. If notice is provided on or after October 21st of a particular year, the account termination and subsequent billing cessation would occur on November 30th of that year.
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5. Support and Updates
Support:
• Support for building ownership, management, strata councils, or homeowner’s associations is available via email.
• End User support is limited to FAQs and the knowledge base available at https://site.mondofi.com.
Updates:
Mondofi will provide regular software updates. Any changes affecting this EULA, including updates to terms, will be posted here: https://site.mondofi.com/Mondofi-App-Signup-Keyscan . Users are responsible for staying informed of these changes.
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6. Third-Party Integrations
Mondofi’s software integrates with third-party services, including but not limited to services provided by Twilio Inc. and Amazon Web Services Inc. Mondofi is not liable for any disruptions, failures, or misuse caused by these third-party services. Users must acknowledge that such services are beyond the control of Mondofi.
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7. Data Privacy & Security
Mondofi Media Ltd. collects personal information, including the First Name, Last Name, Email Address, Phone Number, and access logs of each user. This data is used solely for operational purposes.
Mondofi complies with applicable data protection laws, including:
• Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
• British Columbia’s Personal Information Protection Act (PIPA)
• The California Consumer Privacy Act (CCPA) (for U.S. users)
Users’ data will not be shared with third parties for any re-marketing purposes whatsoever. Users’ data will not be shared with third parties except as required by law or for the operation of Mondofi services.
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8. Jurisdiction & Governing Law
This Agreement is governed by the laws of British Columbia, Canada. Any disputes arising from this Agreement shall be resolved by binding arbitration in Vancouver, BC. The arbitration process shall limit Mondofi Media Ltd.'s liability to the maximum extent permitted by law.
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9. Limitation of Liability
Mondofi Media Ltd. disclaims all liability for:
• Software bugs, service interruptions, or hacking incidents.
• Indirect, consequential, or punitive damages.
• Any failure to perform services due to circumstances beyond its control, including third-party service failures (such as Twilio or AWS).
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10. Indemnification
Primary Resident Account holders agree to indemnify, defend, and hold harmless Mondofi Media Ltd. from any claims arising from misuse of the software by Additional Resident Account holders or third parties granted access through the app.
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11. Additional Legal Considerations
Force Majeure:
Mondofi Media Ltd. is not liable for any delays or failures in performance resulting from acts beyond its control, such as natural disasters, strikes, or technical failures beyond its control.
No Warranties:
Mondofi Media Ltd. does not guarantee uninterrupted, error-free operation of the software. The service is provided "as-is" without any warranties, express or implied.
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By using the Mondofi app, you acknowledge that you have read and understood this Agreement and agree to its terms. If you do not agree with any of the provisions in this EULA, you must discontinue use of the Mondofi app immediately.

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