Help Center

Residents

Tapping on Invoices from the Profile Screen will provide access to all invoices on your account.

All invoices are organized under 3 separate tabs:

All invoices can be viewed in detail and downloaded to your device.

Tapping on the Car Share tab will display any invoices corresponding to Car Share, in reverse-chronological order.

Each invoice entry on the list includes the following summarized information:

Tapping on an invoice from the Car Share tab will display the invoice details.

Car Share Invoice details include:

Credit Card number used for payment (last 4-digits)
Invoice Date
Invoice Total Amount
Trip Details, including:
- Pick-up Date & Time
- Drop-off Date & Time
- Pick-up Location, Building Name
- Drop-off Location, Building Name
Booking Type, can be one of either of the following (4):
- Scheduled With Set Return
- Scheduled With Open Return
- Book Now With Set Return
- Book Now With Open Return
Payment Details, including:
- Fare amount
- Open Return Fee (if applicable)
- Taxes applied
- Total amount
Vehicle Details, including:
- Make/Model
- License Plate Number
Driver’s License Number

Clicking the download icon at the top-right corner of the screen will download a PDF copy of the invoice to your device.

Tapping on the Alert tab will display any invoices corresponding to Alerts, in reverse-chronological order.

Each invoice entry on the list includes the following summarized information:

Tapping on the Alert tab will display any invoices corresponding to Alerts, in reverse-chronological order.

Alert Invoice details include:

Credit Card number used for payment (last 4-digits)
Invoice Date
Invoice Total Amount
Alert ID
Alert Status
Vehicle Identifier
Alerted On
Alert Description
Alert Author Admin that issued the Alert
Payment Details, including:
- Taxes applied
- Service Fees as listed
- Total service fee amount
- Total amount applied

Clicking the download icon at the top-right corner of the screen will download a PDF copy of the invoice to your device.

Tapping on the Monthly Rental tab will display any invoices corresponding to Monthly Rent, in reverse-chronological order.